Newark Airport runs like a well-oiled machine thanks to our team and all of the other valuable operations who work in concert to make air travel possible. But sometimes certain things need repairs and it can affect the passenger experience. We train our Omni-Serv employees to strive for the highest level of customer servic. So [...]
Our amazing team at Omni-Serv provides valuable support services that allow the airports we operate in to run efficiently. But there is more to our mission than just getting the job done. Providing amazing customer service and ensuring that passengers have a pleasurable travel experience is just as important. Recently, one of our employees working [...]
Our G1 Contracting team operating out of Florida recently completed an office construction job for one of our airline customers. The customer was very thankful that this office was complete earlier than scheduled. Great work once again to our team!
Managing the countless logistical headaches involved in airport operations can be a challenge. Ensuring safety, security, efficiency, and satisfaction is a balancing act that can be challenging at times, but Omni-Serv prides ourselves in striving for the highest level of success. We were recently praised by Munich Airport NJ LLC, who handles various operational, maintenance, [...]
As experienced airline industry professionals, we can sometimes take for granted our understanding of the layouts and logistics of an airport. But for a passenger trying to navigate an airport with multiple terminals and active construction projects, it can be disconcerting to say the least. One such passenger recently reached out to Omni-Serv to thank [...]
One of Omni-Serv's valuable employees, Richard Chisholm, was recently praised for excellent service he provided. From the parents of an elderly couple flying through Newark Liberty International Airport, "We wanted to let you know how amazing Richard Chisholm was at Newark airport. He went above and beyond his duties and without him my parents, who [...]
The following video shows an overview of some of the services we provide at Omni-Serv.
One of Omni-Serv's valuable employees, Laquan Thomas, was recently praised by multiple passengers for the excellent service he provided. On February 17th, we received the following message from a passenger traveling through Newark Liberty International Airport, "I would like to commend one of your employees. Mr. Laquan Thomas Jr. was so courteous and kind to [...]
The recent holiday season, coupled with the surge in COVID-19 cases, created a difficult travel situation for many passengers trying to get through the airport security process at Newark Liberty International Airport (EWR). Omni-Serv provides multiple ground support services at EWR, and as such, one of our goals across our team is to help ensure [...]
After getting into a car accident, one of the airline employees who parks with our SPS Parking operation shared her gratitude for the extraordinary service provided by one of our Security Supervisors, Amir Abdul-Matin. "Amir was a strong person to lean on when I was so upset. He was kind and compassionate to both of [...]