We like for our operations to run smoothly and efficiently, but sometimes incidents occur and it is important that we train our staff to be ready for anything and know how to help when situations arise. Two of our leads at Newark Liberty International Airport (EWR) recently received thanks for their role handling a medical [...]

We provide various airport support services to a number of clients across the U.S. Recently, a Manager at one of our major airline customers reached out to thank us for doing an excellent job in a trying situation: "I hope this message finds you well. Just wanted to take the time to acknowledge some of [...]

Travelling sue to the loss of a loved one can place extra stress on a person, and when a problematic situation arose for one such passenger, she was very grateful that one of our Omni-Serv airport team members offered to help her in a way she did not expect. As she noted to us: "My [...]